Please choose your product with care as refunds for change of mind are not offered.
Under the Australian Consumer law, you may have the right to return/exchange an item if you believe the item to be faulty.
Exchanges can be organised within 20 days of receiving item, but all shipping costs and price differences must be covered by the customer.
When exchanging items, replacement items will be dispatched once original items are received back by Mind Body Integration. Item must be in original condition, including but not limited to all plastic seals and wrappers, labels, stickers, etc. for item to be exchanged. Once a perfume has been opened and/or sprayed all returns are strictly prohibited.
If you believe you have been sent an incorrect item, contact us and we will rectify any possible mistakes. Do not, under any circumstances break the plastic seal or spray a perfume you believe to be the incorrect item. If this occurs, we are unable to accept the return for health and safety reasons.
If any item is returned to us for a genuine reason, product will be meticulously inspected, along with watermarking and barcodes to ensure its authenticity.
All items are dispatched unused, undamaged and in original condition. If there are any aesthetic imperfections on your item before being sent, you will be contacted by staff prior to dispatch.
If item has been broken during delivery, please keep all packaging, including the packaging it was sent it. We will require images of the broken item and the relevant packaging.
If the item is damaged through misuse or abnormal use of the product, as defined by Mind Body Integration, we will not provide a refund or exchange.
Mind Body Integration will require satisfactory proof of purchase before providing a remedy under the Australian Consumer Law.
Gift cards are not refundable